The Consumer Protection Branch (Ontario) is part of the Ministry of Small Business and Consumer Services. Using the following website(s) answer the following:
http://www.ontario.ca/consumers/consumer-protection-ontario
Like their Facebook page and get the latest scams in your feed: https://www.facebook.com/ONconsumer
1. What is the difference between a credit counsellor and a debt settlement company (See Stop Collection Agency Calls)?
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Give two warnings/signs that a debt settlement company that should not be trusted:
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2. Your business failed to reply to a consumer complaint and you ignored a warning letter. Now you are subject to a compliance inspection. What actions must you comply with during an inspection? (see “For businesses” )
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3. Last week I got a new starter in my car. The mechanic used a reconditioned part since I have an older vehicle and it made financial sense. Today I’m stuck in a parking lot 200 km out of town and can’t start my car. I don’t have CAA to tow my vehicle!! What are my rights? (hint: on newer site scroll down to “Driving and Vehicles” then Repairs and then Repair Warranty )
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4. I am planning doing some home renovations as I have been stuck at home with COVID. . Search the consumer beware database and see if there are any companies I might want to be aware of and list one company that appears. (See “Take Action”” then “Consumer Beware List”, then look for this button:
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b. Did you know that Canada has a “Little Black Book of Scams” available in 9 languages: https://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/04333.html
Go to “Tax Scams” and list 3 things the CRA will NEVER do:
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