Professional behaviours and valuing people
This unit focuses on how applying core professional behaviours such as ethical practice, courage and inclusivity can build positive working relationships and support employee voice and well-being. It considers how developing and mastering new professional behaviours and practice can impact performance.
CIPD’s insight
Workplace ethics has been an increasing focus for businesses, policy makers and regulatory bodies in recent years. In the wake of corporate scandal, talk often turns to how organisations can change their culture and manage unethical behaviour. But, to make a much-needed change, we need to understand why unethical behaviour occurs in the first place. With this knowledge, business leaders and people professionals can take meaningful action to tackle it.
This report Rotten apples, bad barrels and sticky situations: a review of unethical workplace behaviour, provides evidence-based, practical lessons that people professionals and leaders can use to minimise the likelihood of unethical behaviour in their workplace.
https://www.cipd.co.uk/knowledge/culture/ethics/ethical-behaviour
Gifford, J., Green, M. and Barends, E. (2019) Rotten apples, bad barrels and sticky situations: an evidence review of unethical workplace behaviour [online]. Research report. London: CIPD.
Diversity and inclusion in the workplace (May 2020)
Understand what diversity and inclusion mean in the workplace and how an effective D&I strategy can support business. Promoting and supporting diversity in the workplace is an important aspect of good people management – it’s about valuing everyone in the organisation as an individual.
However, to reap the benefits of a diverse workforce it’s vital to have an inclusive environment where everyone feels able to participate and achieve their potential. While UK legislation – covering age, disability, race, religion, gender and sexual orientation among others – sets minimum standards, an effective diversity and inclusion strategy goes beyond legal compliance and seeks to add value to an organisation, contributing to employee well-being and engagement.
https://www.cipd.co.uk/knowledge/fundamentals/relations/diversity/factsheet
Miller, J. and Green, M. (2020) Diversity and inclusion in the workplace [online]. Factsheet. London: CIPD.
You are currently you are working in the People Practice Team and are working on your CIPD qualification. Your Line Manager is running a break-out session at one of the CIPD Conferences, showcasing the work of various organisations. The focus of the presentation is on how personal and ethical values can be applied, including the key role of people practice professionals in contributing to (if not driving) discussions to influence others with confidence and conviction. The presentation also aims to explore issues around the human and business benefits of inclusive behaviours ensuring that people are fairly treated at work. In addition, the presentation is designed to highlight examples of how this can build positive working relationships and lead to performance improvement.
Your manager has asked you to prepare a presentation in readiness for delivery to colleagues on the importance of ethical practice and the business case for such people practices. Your Presentation Pack must include presentation slides, the evidence you have gathered, and presenter notes. It is expected that your presentation pack is aimed at the appropriate audience and is of business format.
You should ensure that your presentation includes a review of the various influences on ethical practice as well as details of a robust business case for the ethical people practices. You also need to provide a Briefing paper as a handout for delegates covering the main points of the presentation in an accessible, easy to read way.
Your presentation should include the following and should refer to the CIPD Profession Map wherever appropriate:
The purpose of this task is to evidence your approach to Continuous professional development as a people practice professional in conjunction with the CIPD Profession Map. The task combines a number of activities which should be presented as a CPD portfolio.
As an introduction to your portfolio it is important to set the scene to your personal learning journey.
Explain the following;
The first stage of your CPD should be to understand where you’ve come from, where you are and where you want to be.
A key element of our PD is reflecting on our everyday experiences to learn from these, capturing what went well or mot so well and how we can learn from such situations.
Your reflections should focus on the following scenarios.
The final part of our CPD is to measure the overall impact of our learning. To achieve this, you need to think about and capture the impacts, covering positive as well as negative. What was the impact on you, your team, your colleagues, your customers, your stakeholders, the organisation or your department? To support this assessment, you will need to complete a record of your learning for the last 12 months (3.4).
Profession Map Standard | Perform well
Score 30 |
Perform satisfactorily
Score 20 |
Requires further development
Score 10 |
Reason for judgement | |
1 | Make responsible choices about your work, applying professional principles and values | ||||
2 | Consider the purpose and implications of actions, decisions and people practices for all stakeholders | ||||
3 | Raise concerns about people practices and policies which are not consistent with values or legislation | ||||
4 | Provide explanations and reasons for the choices you make and the advice you provide | ||||
5 | Demonstrate professionalism and consistency in what you say and do in order to build trust |
Use this as a checklist to make sure that you have included the required evidence to meet the task. Please enter the evidence title and where it can be referred to. An example has been provided for you.
Task 1 – Conference Presentation on ethical practice in business
Assessment criteria |
Evidenced Y/N |
Evidence reference | |
1.1 | Appraise what it means to be a people professional. | Y | Presentation deck – slide? Briefing note (Section ?) |
1.2 | Recognise how personal and ethical values can be applied in the context of people practice. | ||
1.3 | Contribute confidently to discussions in a clear, engaging and informed way to influence others. | ||
1.5 | Recognise when and how you would raise matters which conflict with ethical values or legislation. | ||
2.1 | Argue the human and business benefits of people feeling included, valued, and fairly treated at work linking to related theory. | ||
2.2 | Design an impactful solution based on feedback and engagement with others. | ||
2.3 | Evaluate the impact of the solution to influence and engage people within an organisation. |
Task 2 – CPD Portfolio
Assessment criteria |
Evidenced Y/N |
Evidence reference | |
3.1 | Explore how the role of a people professional is evolving and the implications this has for the continuing professional development | CIPD Portfolio | |
3.2 | Assess your strengths, weaknesses and development areas based on self- assessment and feedback from others. | ||
3.3 | Formulate a range of formal and/or informal continuing professional development (CPD) activities to support your learning journey. | ||
1.4 | Reflect how you have taken responsibility for your work/actions, including recognising and rectifying mistakes. | ||
2.4 | Reflect on your own approach to working inclusively and building positive working relationships with others. | ||
3.4 | Reflect on the impact of your continuing professional development activities on own behaviour and performance. |
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