Jenny, a university student studying public relations, accepted an internship

Full Disclosure: Manipulating Donors
Jenny, a university student studying public relations, accepted an internship position in the
fundraising department at Casa Tia Maria.* Casa Tia Maria is a non-profit organization in
the United States that provides shelter for Central American immigrants while they look for
permanent housing and employment. In addition to shelter, Casa Tia Maria provides food,
clothing, and English classes. Most immigrants stay at the shelter for several months before
securing permanent housing.
After Jenny had worked at Casa Tia Maria for two weeks, Mary, the director of
development, asked Jenny to accompany her to a fundraising dinner at a luxurious
downtown hotel. Many wealthy and influential individuals were in attendance. After most of
the guests had left, Mary and Jenny were approached by Robert, a Texas oil baron and one
of the state’s biggest philanthropists. Robert was known to donate to almost any cause as

long as he found it to be what he considered “morally sound” and to the benefit of “hard-
working Americans.”

Mary and Robert talked for a few minutes about Casa Tia Maria and its specific needs.
Jenny noticed, however, that most of Mary’s answers to Robert’s questions about the
shelter’s clients were vague. When Robert said that he was happy to lend a hand to any
poor American citizen, Jenny knew he clearly did not understand that immigrants, who were
not U.S. citizens, were the shelter’s clientele. Mary said nothing to correct Robert’s
misperception.
Robert pulled a checkbook out of his jacket and wrote a substantial check. As he handed it
to Mary, he said, “I am so pleased to be able to help hard-working Americans.” He then
turned quickly and walked away.
*This case study is based on actual experiences of a university student. Names and
situations have been changed, but the case study reflects the key ethical dilemmas the
student faced.
Questions (Submission should be 750 – 850 words, do not include questions):
1. Restate the problem.
2. Who are the stakeholders, and what is at stake for each party? How might each influence
Jenny’s actions? Explain.
3. Assume Jenny decides to break away from moral muteness, exercise moral imagination,
and give voice to her values. What do you think she should do and why? Your answer
should include, but not be limited to, the arguments that Jenny should make, to whom, and
in what context. Present a plan of action.
4. Do you think that employees in nonprofit organizations are more likely to fall prey to any
particular biases or pressures? Do you think that people generally have higher expectations
for employees of nonprofit organizations than for employees of for-profit corporations?
Explain your reasoning.

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