Following what you learned throughout the class so far and the case study on “Cross-functional knowledge sharing in R&D via co-location: the case of Novartis,” write a 3-5 page paper summarizing your position on the following questions:
What Boundary-Spanning Knowledge Processes in Heterogeneous Collaborations were used in Novartis? Why were they used?
In your opinion, was knowledge facilitated/managed between communities at Novartis?
Was relationship management used? How? Why or why not?
Do you think communities of practice could help an instance like Novartis? How? What should be done? What communities of practice?
What Socio-cultural factors did you identify at Novartis? Did they help in Motivating Workers to Participate in Knowledge Management? with reference and citation (Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction (4th ed.). Oxford University Press Publishing
Print ISBN: 978–0198724018
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