Every human on the planet over the age of 2 years old has likely had to deal with conflict at some point. Managing conflict is often something that most of us avoid in order to mitigate emotional pain however, interpersonal communication and conflict resolution is a skill that can be learned.This week’s reference is an article titled “12 Workplace Conflict Resolution Techniques For PMs” by Jayna Fey. Link:https://thedigitalprojectmanager.com/12-conflict-resolution-techniques-workplace (Links to an external site.)Unhealthy conflict resolution techniques, toxic culture, and managers unpracticed in empathy cause many people to avoid conflict like the plague. (Fey, 2019)After reading the article, post your thoughts covering one or some of the following areas.
Fey, J. (2019, Mar 04). 12 Workplace Conflict Resolution Techniques For PMs. Retrieved from DPM: https://thedigitalprojectmanager.com/12-conflict-resolution-techniques-workplace
Indeed. (2020, December 10). Conflict Management: Styles, Skills and Examples. Retrieved from Indeed: Career Development: https://www.indeed.com/career-advice/career-development/conflict-management
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