6.1 Learning Outcomes:
6.2 Action Required:
Tim Lew founded the PentaValley car-hire business six years ago. He started out as a sole trader with just three vehicles. His business now employs 33 people and it has a fleet of 2000 vehicles. Tim is the chief executive. He has four fellow directors. They are in charge of finance, vehicle repairs, marketing, and administration. The latter role includes dealing with all staffing matters. The finance director has three accounting assistants. The director in charge of vehicle repairs has two supervisors who report to him – one for the day and one for the night shift. They each have six mechanics working under them. The marketing department contains four people – one sales manager and three junior sales assistants. The administration has six office staff who take all the bookings and are responsible to an office supervisor who is under the direct control of the director.
This type of structure has served the business well, but Tim is concerned about the impact of further expansion on the organization. In particular, he is planning two developments – one would involve renting trucks to other businesses and the other would be setting up a new office in another country.
6.3 Test your Knowledge (Question):
(Week 6: Interactive Learning Discussion)
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