Demand has four characteristics, sometimes called the Four Vs.  Which characteristic is not part of the Four Vs?

Demand has four characteristics, sometimes called the Four Vs.  Which characteristic is not part of the Four Vs?

Question 1 options:

	Volume
	Velocity
	Variety
	Visibility

Question 2 (4 points)

 

Which of the following attributes are not an aspect of how Operations Strategy is different from Operations Management?

Question 2 options:

	Operations strategy is longer term.
	Operations strategy is not concerned with a higher level of analysis
	Operations strategy involves a greater level of aggregation.
	Operations strategy uses a higher level of abstraction

Question 3 (4 points)

 

Is Operations Strategy a top-down reflection of what the whole group or business wants to do?

Question 3 options:

	True
	False

Question 4 (4 points)

 

In Operations Strategy, what classification of a resource is not considered part of its properties:

Question 4 options:

	They are scarce.
	They are imperfectly mobile.
	They are imperfectly imitable.
	Their value will be maintained if a competitor can copy the resource.

Question 5 (4 points)

 

The five generic performance objectives of the interaction between performance objectives and the associated decisions are Quality, Speed, Dependability, Flexibility, and Cost?

Question 5 options:

	True
	False

Question 6 (4 points)

 

What are the two main concepts that define a firm’s operations strategy?

Question 6 options:

	The Business Model
	The Operating Model
	Both A and B
	Neither A or B

Question 7 (4 points)

 

Operations Strategy Mapping is a procedure that attempts to clarify the cause-effect relationships in a firm’s operations strategy.

Question 7 options:

	True
	False

Question 8 (4 points)

 

Select all of the primary ways in which a company can assess the performance of their Operations Strategy?

Question 8 options:

	Stake Holder Perspective
	The Competing Value Framework
	The Five Performance Objectives
	Corporate Social Responsibility Perspective

Question 9 (4 points)

 

When describing Flexibility as a performance objective, which attribute is not included in how this performance objective is measured?

Question 9 options:

	Mix Flexibility
	Operating Flexibility
	Products / Services Flexibility
	Volume Flexibility

Question 10 (4 points)

 

A trade-off is the decision you have to make when want something that requires a sacrifice?

Question 10 options:

	True
	False

Question 11 (4 points)

 

What system can be described as being effective for integrating the quality development, quality maintenance, and quality improvement efforts in an organization

Question 11 options:

	The Four V’s
	EFQM
	TQM
	Six Sigma

Question 12 (4 points)

 

Byusiness Process Reengineering (BPR) is the fundamental rethinking and radical redesign of technology systems to acheive dramatic improvements

Question 12 options:

	True
	False

Question 13 (4 points)

 

Which strategy is not part of the timing capacity change?

Question 13 options:

	Supply Lags Demand
	Capacity Leads Demand
	Smoothing with Inventories
	Capacity Lags Demandimplementing a capacity-leading strategy?

Question 14 (4 points)

 

What are two advantages when Question 14 options:

	Revenue is maximized and customers are satisfied becuase there is always sufficient capacity to meet demand.
	Any critical start-up problems with new plants are less likely to affect supply customers.
	Both A and B
	Neither A or B

Question 15 (4 points)

 

The market requirement factors when influencing the location of a site are required service level, suitability of site, and image of location.

Question 15 options:

	True
	False

 

Short Answer

List the 5 generic performance objectives used to define Operations Performance.  Briefly explain each one and their importance in the overall operations strategy plan

 

 

 

 

 

 

 

When describing demand, we learned about the 4 V’s.  What are the 4 V’s and breifly explain their significant effect on how the process between operations strategy and management should be managed