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Briefly explain the 4V’s of Operation Management. For each ‘V’, identify a company who has created a significant competitive advantage as a result of their operational mastery of that ‘V’.  Finally, knowing that a company who has mastered all 4 ‘V’s commands a dominant place in their ability to compete, name a company that fits that accomplishment.

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Briefly explain the 4V’s of Operation Management. For each ‘V’, identify a company who has created a significant competitive advantage as a result of their operational mastery of that ‘V’.  Finally, knowing that a company who has mastered all 4 ‘V’s commands a dominant place in their ability to compete, name a company that fits that accomplishment.

 

List and briefly explain the 5 generic Operations Performance Objectives discussed in Chapter 2.  Identify a company that leads their industry by demonstrating a mastery of that objective and how are they using it to create value and a competitive advantage in their current business model.
What are some examples of how the Product/Service life cycle changes how a company’s Operations Strategy?
Review all 5 dimensions of CSR and discuss a company who has conflicts between any two of them.
List 4 of the proposed Substitutes for Operations Strategy and after selecting a company, explain why one substitute would be preferred over any of the others.
Explain the benefits or challenges of a company viewing their supply network as a business eco-system?
What are the pros and cons to a company working single-, multi-, cross- and omni-channel supply model?
Select a company and explain how their application of Process Technology has revolutionized the industry they operate in.
Briefly describe four approaches to operational improvements and for each approach, identify a company that is known as a leader because of their use of that approach.
Explain the two different, but commonly followed, approaches to product and service development.  Name a company that follows each approach.
How many tennis balls has Wilson sold globally?  How large is the overall tennis ball market?

 

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