1-Think about a full service hotel that has everything from a valet to multiple restaurants to a spa. This site has a good list. https://www.revfine.com/hospitality-careers/ List out the different departments in the hotel.

Learning Goal: I’m working on a hospitality question and need an explanation and answer to help me learn.

1-Think about a full service hotel that has everything from a valet to multiple restaurants to a spa.

This site has a good list. https://www.revfine.com/hospitality-careers/

List out the different departments in the hotel.

What type of IT systems they might need to be efficient.

2-A couple of the lecture slides discuss sustainability of IT advantages.

Think of the third-party hotel booking sites (hotels.com, hotwire, kayak, etc.).

Look at three of these sites. Based on the talking points on Chapter 3, which of these sites do you believe is the best and why?

Does one have a competitive advantage – and if so, is it sustainable?

Please note there is no word requirement for this assignment, but your answer should be through enough to show full comprehension and address all questions.

3-The lecture reviews how you can use computer systems to track sales, cost of goods, inventory in the kitchen, and ticket times. There are even systems (we use BevNet) to track liquor cost and we can see if a bartender is giving away drinks.

Imagine you have no computer system in your restaurant right now. A company coming in to implement a system would cost you about $100,000 for implementation, and an ongoing price per month based on the number of restaurants you have.

What are costs that you can track and monitor and improve upon so you could show the restaurant owner that you would get a return on the investment and the cost of the system will be made up? Make a list of the areas you will save money.

4-Slides 5-8 shows the guest lifecycle and components involved in those. Slides 9 & 10 show a list of different parts of a Property Management System.

Take each of these components, and list them under the stage of the guest lifecycle that they effect.

A single component (for example, Rate management) may be involved in several of the guest life cycles (for example, dream, purchase, and remember).

5-Name two consumer technology devices and explain how they impact attendance at an event.

6-Below is a list of popular distribution methods for your hospitality advertising:

Commission-based agency model
Merchant or wholesale model
Opaque pricing model
Auctions
Pay per click
In your own words, define each type and provide an example of a website that uses this distribution method.

7-Read the article at:

https://hospitalitytech.com/cybersecurity-tactics-hotel-industry-thats-under-siege

What are the top 3 security tips you learned in these articles?

Which of these tips could have helped in the situation you shared from the Discussion Board assignment and how would it have helped?

8-What are the characteristics of and differences between data and information?

Why is it important to distinguish between the two, and how can one convert data into usable information?

9-Explain the difference between VR/AR and 360-degree video

10-Our lecture mentions that radio frequency trackers are now used in gaming chips so the casino can check how the chip travels, wins, losses, and if it was in play if there is a disputed call. Read the attached white paper on how casinos are using radio frequency technology in other ways.

/files/3155362/Kiosk_RFID-in-Gaming_(1)(3).pdf

11-You have your Front Office manager begging you for a new front desk reservations management system, and your head chef begging for a new Kitchen management system. Both the Rooms and Food & Beverage division bring in about the same amount of revenue to your property, and the systems they are requesting cost about the same.

How would you decide which one you are going to implement first?

Name three factors to be cautious of in system selection.

12-Today, with big data, the Internet of things, and digital marketing, new fears are arising. However, those in charge of making purchases have hopefully gone back to basics. Advancements in technology are still respected, such as mobility; however, business considerations come first. Simply put, any new system needs to either increase revenue or reduce costs.

What are the nine steps when selecting a new system?